Frequently Asked Questions
How to Search Products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products will appear in the results. When you find a product you’re interested in, simply click the product name or image for more details.
How Are Shipping Costs Calculated?
Shipping costs are calculated based on the shipping method (air, sea, or land) and product weight/volume. Different shipping companies have different rates, so it’s best to compare which option is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly on whatsApp @minashopify.
Do you offer free shipping?
Yes, we offer Free International Shipping on all eligible orders. Delivery times may vary depending on your location, but you can shop with confidence knowing there are no hidden shipping fees.
Does Local Delivery Incur Extra Charges?
Yes, local delivery within Ghana may incur additional charges depending on your location.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.